Shift Lead - Customer-Centric Retail Ops

Walgreens; Oakland (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Oakland, NJ is seeking a team member to support store operations in the absence of store management. Responsibilities include opening/closing procedures, cash handling, and ensuring the sales floor and stock room are ready for business.

You will also process returns, refunds, and assist customers with a friendly, proactive service style. The role emphasizes accurate register transactions, collaboration with management on order exceptions, and maintaining store cleanliness and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Education

PTCB certification or Pharmacy license

Job description

Walgreens in Oakland, NJ is seeking a team member to support store operations in the absence of store management. Responsibilities include opening/closing procedures, cash handling, and ensuring the sales floor and stock room are ready for business.

You will also process returns, refunds, and assist customers with a friendly, proactive service style. The role emphasizes accurate register transactions, collaboration with management on order exceptions, and maintaining store cleanliness and