Shift Lead: Customer Experience & Store Operations

Walgreens; Manalapan Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New Jersey is seeking a dedicated team member to help open and close the store, handle cash, and ensure the floor and backroom are ready for the business day. You will engage customers, resolve questions, and model best practices to deliver a distinctive Walgreens experience.

The role involves managing pricing, stock levels, merchandising, and daily cash activities, with a focus on accuracy and compliance. A customer‑oriented mindset and reliable teamwork are essential for success.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Registers all related sales on the assigned cash register and maintains records of scanning errors, price verifications, and voids.
• Assists with merchandising, inventory accuracy, pricing changes, and backroom operations.

Skills

Leadership experience

Customer service

English proficiency

Tools

Cash register

Store systems

Job description

Walgreens in New Jersey is seeking a dedicated team member to help open and close the store, handle cash, and ensure the floor and backroom are ready for the business day. You will engage customers, resolve questions, and model best practices to deliver a distinctive Walgreens experience.

The role involves managing pricing, stock levels, merchandising, and daily cash activities, with a focus on accuracy and compliance. A customer‑oriented mindset and reliable teamwork are essential for success.