Shift Lead — Craft Coffee & Team Leadership

Starbucks Corp.; Lake in the Hills (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Vacation time

Sick time

401k plan

Tuition coverage

Job summary

Starbucks Coffee Company in Lake in the Hills, IL, seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistently excellent service.

You will coach partners, oversee beverage and food preparation to standard recipes, manage cash handling, safety, and shift schedules, and support daily store operations. The role includes growth opportunities, access to comprehensive benefits, 401(k) with company match, tuition coverage, and paid time off.

Qualifications

• Six months in a customer-facing role.
• Ability to coach food/beverage prep to standard recipes.
• Experience delegating tasks to others and coordinating teams.
• Effective oral communication and teamwork skills.
• Flexibility to work early mornings, evenings, weekends, holidays.

Responsibilities

• Direct and support the work of team members on shift.
• Prepare beverages/food to standard recipes and customize as needed.
• Monitor cash handling, store safety, and security.
• Maintain consistent, high-quality customer service.

Skills

Customer service

Food & beverage prep

Staff delegation

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Attendance & punctuality

Cash handling

Job description

Starbucks Coffee Company in Lake in the Hills, IL, seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistently excellent service.

You will coach partners, oversee beverage and food preparation to standard recipes, manage cash handling, safety, and shift schedules, and support daily store operations. The role includes growth opportunities, access to comprehensive benefits, 401(k) with company match, tuition coverage, and paid time off.