Shift Leader: Craft Coffee & Customer Experience

Starbucks Corp.; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, manage daily beverage and food preparation, and uphold safety and cash-handling standards.

The role emphasizes people development, collaboration, and delivering consistent guest experiences across shifts, with comprehensive benefits and growth opportunities at Starbucks.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead store operations as shift supervisor to maintain a welcoming space for the community.
• Ensure quality beverages and food products meet standards.
• Perform cash handling and maintain store safety and security.

Skills

Customer service

Team leadership

Cash handling

Food/beverage preparation

Flexible schedule

Job description

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, manage daily beverage and food preparation, and uphold safety and cash-handling standards.

The role emphasizes people development, collaboration, and delivering consistent guest experiences across shifts, with comprehensive benefits and growth opportunities at Starbucks.