Shift Lead: Craft Coffee & Team Growth

Starbucks Corp.; Chicago (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid vacation

Stock program

Job summary

Starbucks Corp. in Chicago is seeking a Shift Supervisor who will lead with craft and heart to keep our coffeehouse a welcoming space for the community. You will coach the team to prepare beverages and food to standard recipes, delegate tasks, and ensure adherence to policies and safety.

The role emphasizes strong communication, teamwork, and relationship building, with opportunities to grow through developmental experiences and comprehensive benefits.

Qualifications

• Six months experience interacting with customers and fulfilling requests.
• Experience delegating tasks and coordinating two or more employees.
• Ability to train and coach food/beverage preparation to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct daily shift operations and ensure quality beverages and food.
• Coach teammates on recipes, portioning, and service standards.
• Maintain store policies, safety, and cash handling responsibilities.
• Collaborate with team to meet customer needs and store goals.

Skills

Directs work of others

Quick learner

Effective communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Corp. in Chicago is seeking a Shift Supervisor who will lead with craft and heart to keep our coffeehouse a welcoming space for the community. You will coach the team to prepare beverages and food to standard recipes, delegate tasks, and ensure adherence to policies and safety.

The role emphasizes strong communication, teamwork, and relationship building, with opportunities to grow through developmental experiences and comprehensive benefits.