Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) with employer match

Stock program

Paid vacation

Health insurance

Job summary

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will supervise team members, uphold quality standards for beverages and food, and manage daily operations with a focus on guest experience.

The role requires at least six months in a customer-facing position, flexible availability, and the ability to coordinate tasks and coach teammates.

Qualifications

• Six months of experience in a customer-facing role.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Prepare and coach beverages and food to standard recipes.
• Delegate tasks and coordinate teams.

Responsibilities

• Lead and supervise shift staff to ensure smooth operation.
• Maintain quality beverages and food per Starbucks standards.
• Uphold store safety, security and company policies.

Skills

Interpersonal skills

Oral communication

Team leadership

Customer service

Learn fast

Job description

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will supervise team members, uphold quality standards for beverages and food, and manage daily operations with a focus on guest experience.

The role requires at least six months in a customer-facing position, flexible availability, and the ability to coordinate tasks and coach teammates.