Shift Lead: Craft Coffee, Lead the Team

Starbucks Corp.; Chicago (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with match

Paid time off

Job summary

Starbucks Coffee Company in Chicago, IL seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent beverage quality. You will mentor partners, manage daily operations, handle cash, uphold safety, and drive guest experiences while maintaining store standards.

You will oversee throughput, delegate tasks, and model exemplary service during busy periods, holidays, and weekend shifts, supporting store profitability and culture.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.

Responsibilities

• Direct the work of others and coordinate tasks during the shift.
• Prepare and serve beverages and food to standard recipes or customized for customers.
• Uphold store policies, safety, and cash integrity while delivering a welcoming guest experience.

Skills

Customer service

Team leadership

Cash handling

Effective communication

Reliability

Multitasking

Tools

POS systems

Cash register

Job description

Starbucks Coffee Company in Chicago, IL seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent beverage quality. You will mentor partners, manage daily operations, handle cash, uphold safety, and drive guest experiences while maintaining store standards.

You will oversee throughput, delegate tasks, and model exemplary service during busy periods, holidays, and weekend shifts, supporting store profitability and culture.