Shift Lead: Craft Coffee & Team Leadership

Starbucks Corp.; Villa Park (IL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition coverage (Starbucks College)

Paid vacation

Sick time

Holidays

Job summary

Starbucks Coffee Company in Illinois seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will oversee daily store operations, ensure quality beverages and food, maintain cash handling and safety, and mentor team members.

You should have at least six months of experience interacting with customers, strong communication, teamwork, and the ability to delegate.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Prepare and coach the preparation of beverages to standard recipes or customized for customers.
• Ability to delegate tasks to other employees and coordinate multiple team members.

Responsibilities

• Lead store operations to deliver quality beverages and food.
• Ensure adherence to store policies, cash handling, safety and security.
• Coach and delegate tasks to team members and maintain service standards.
• Provide welcoming customer service and build community relationships.

Skills

Direct others' work

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Illinois seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will oversee daily store operations, ensure quality beverages and food, maintain cash handling and safety, and mentor team members.

You should have at least six months of experience interacting with customers, strong communication, teamwork, and the ability to delegate.