Coffeehouse Shift Supervisor & Team Leader

Starbucks Corp.; Lake Forest (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer-m

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Sick time

Job summary

Starbucks Coffee Company in Lake Forest, IL, is seeking a shift supervisor to lead with craft and heart, creating a welcoming space where teammates serve high‑quality beverages and food. You will model consistent attendance, uphold store standards, and support a positive customer experience on every shift.

You’ll coach team members, delegate tasks to two or more staff, and ensure smooth operations — from food prep to cash handling — while maintaining safety and teamwork across the store.

Qualifications

• Six months of experience in a customer-facing role or similar environment.
• Able to meet flexible scheduling including early mornings, evenings, weekends or holidays.
• Strong communication and teamwork abilities.

Responsibilities

• Lead with craft and heart to provide quality beverages and food.
• Coach and delegate tasks to two or more employees on shift.
• Ensure store safety, cash handling, and customer service standards.

Skills

People leadership

Fast learner

Communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Lake Forest, IL, is seeking a shift supervisor to lead with craft and heart, creating a welcoming space where teammates serve high‑quality beverages and food. You will model consistent attendance, uphold store standards, and support a positive customer experience on every shift.

You’ll coach team members, delegate tasks to two or more staff, and ensure smooth operations — from food prep to cash handling — while maintaining safety and teamwork across the store.