Shift Lead – Craft Coffee & Team Experience

Starbucks Corp.; Washington (District of Columbia); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with employer 


Stock program

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team. You will craft beverages and food to standard recipes while guiding a small team to deliver exceptional customer experiences.

This role emphasizes craft, heart, and creating a welcoming space for the community. We offer growth opportunities and industry-leading benefits, including comprehensive health coverage, retirement plans, tuition assistance, and a quarterly bonus program.

Qualifications

• Six months of customer-facing experience.
• Six months of delegation/coordination experience.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Coach and delegate tasks to teammates to ensure smooth service.
• Maintain store policies, cash handling and safety.

Skills

Customer service

Leadership

Teamwork

Communication

Retail knowledge

Cash handling

Food preparation

Delegation

Attendance

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team. You will craft beverages and food to standard recipes while guiding a small team to deliver exceptional customer experiences.

This role emphasizes craft, heart, and creating a welcoming space for the community. We offer growth opportunities and industry-leading benefits, including comprehensive health coverage, retirement plans, tuition assistance, and a quarterly bonus program.