Shift Lead: Craft Coffee & Team Leadership

Starbucks Corp.; Washington (District of Columbia); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage under Starbucks Plan

Paid vacation and sick time

Disability benefits

Equity program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide staff, ensure beverage and food quality, and uphold store standards while promoting a supportive team environment.

The role emphasizes growth through developmental experiences and access to comprehensive benefits, including insurance, retirement plans, and education opportunities, aligned with the company’s commitment to partners.

Qualifications

• Ability to direct the work of others and coach teammates.
• Excellent oral communication and interpersonal skills.
• Knowledge of the retail environment and customer service norms.
• Experience guiding teams to meet quality beverage/food standards.
• Strong collaboration and relationship-building capabilities.
• Ability to adapt quickly and learn on the job.

Responsibilities

• Lead shift operations, ensuring quality beverages and food to standard recipes.
• Coordinate tasks among team members and delegate duties as needed.
• Maintain store safety, cash handling, and regulatory compliance.

Skills

Directing others

Oral communication

Teamwork

Customer service lead

Retail knowledge

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide staff, ensure beverage and food quality, and uphold store standards while promoting a supportive team environment.

The role emphasizes growth through developmental experiences and access to comprehensive benefits, including insurance, retirement plans, and education opportunities, aligned with the company’s commitment to partners.