Shift Lead: Craft Coffee, Team Coach & Guest Experience

Starbucks Corp.

Lynchburg (VA)

On-site

USD 15,000 - 20,000

Part time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with match
Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a store team and deliver high‑quality beverages and guest experiences. You will coach and delegate tasks, ensure safety and cleanliness, and uphold store standards while building strong relationships with the local community.

The role emphasizes craft, heart, and teamwork, with opportunities for growth through development experiences and an extensive benefits program.

Qualifications

  • Six (6) months of experience interacting with and fulfilling customer requests
  • At least six (6) months of experience delegating tasks to other employees and coordinating two or more employees
  • Ability to direct the work of others and lead a team
  • Strong communication skills and ability to work in a retail environment
  • Ability to build relationships and work as part of a team
  • Flexible availability including early mornings, evenings, weekends, nights and holidays

Responsibilities

  • Lead store team to deliver quality beverages and food to customers
  • Coach and delegate tasks to multiple employees
  • Maintain store safety, cash handling, and adherence to policies
  • Ensure customer satisfaction and a welcoming store atmosphere

Skills

Direct the work of others
Learn quickly
Effective communication
Retail knowledge
Interpersonal skills
Team player
Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a store team and deliver high‑quality beverages and guest experiences. You will coach and delegate tasks, ensure safety and cleanliness, and uphold store standards while building strong relationships with the local community.

The role emphasizes craft, heart, and teamwork, with opportunities for growth through development experiences and an extensive benefits program.

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