Shift Lead: Craft Coffee, Lead & Inspire Guests

Starbucks Corp.; Carlsbad (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead the store team, ensuring welcoming service and quality beverages. You will coach partners, manage shift tasks, and uphold policies to deliver a great customer experience.

The role emphasizes teamwork, rapid learning, and strong communication in a retail environment, with comprehensive benefits and opportunities for growth as part of the Starbucks partner program.

Qualifications

• 6+ months of customer-facing experience.
• Ability to delegate tasks to others and coordinate a team.
• Availability for flexible hours including early mornings, evenings, weekends, nights or holidays.
• Strong communication and interpersonal skills in a fast-paced retail setting.

Responsibilities

• Direct the work of team members during shifts.
• Prepare and supervise beverages and food to standard recipes.
• Coach and train staff on procedures and customer service.
• Ensure quality beverages/food, cash handling, and store safety.

Skills

Lead and direct work of others

Quick learner

Oral communication

Team player

Interpersonal skills

Retail environment knowledge

Tools

POS systems

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead the store team, ensuring welcoming service and quality beverages. You will coach partners, manage shift tasks, and uphold policies to deliver a great customer experience.

The role emphasizes teamwork, rapid learning, and strong communication in a retail environment, with comprehensive benefits and opportunities for growth as part of the Starbucks partner program.