Shift Lead: Craft Coffee, Team Coach & Guest Experience

Starbucks Corp.; Santa Barbara (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Bean Stock equity program

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and food to standard recipes, and uphold cash handling and safety protocols.

This role rewards flexibility with mornings, evenings, weekends, and holidays. You will build relationships, learn quickly, and direct the work of others to deliver exceptional customer experiences.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to other employees or coordinating two or more employees.
• Ability to lead shift operations with craft and heart.
• Willingness to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food per standard recipes.
• Handle cash and ensure store safety and security.
• Coach and prepare team members for service.
• Maintain store policies and standards during all shifts.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and food to standard recipes, and uphold cash handling and safety protocols.

This role rewards flexibility with mornings, evenings, weekends, and holidays. You will build relationships, learn quickly, and direct the work of others to deliver exceptional customer experiences.