Shift Lead: Craft Coffee & Guest Experience

Starbucks Corp.; Pennsylvania; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage and food preparation to standard recipes and manage a small team to deliver quality service.

The role emphasizes quick learning, strong communication, and teamwork in a busy retail environment, with eligibility for extensive partner benefits and growth opportunities.

Qualifications

• Six (6) months in a role that involved constant interaction with customers.
• Ability to coach food/beverage prep to standard recipes for customers.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct the work of others and ensure quality beverages and food.
• Coach and prepare beverages to standard recipes, handling substitutions as needed.
• Support store safety, cash handling, and adherence to operating policies.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Teamwork

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage and food preparation to standard recipes and manage a small team to deliver quality service.

The role emphasizes quick learning, strong communication, and teamwork in a busy retail environment, with eligibility for extensive partner benefits and growth opportunities.