Shift Lead: Craft Coffee & Guest Experience

Starbucks Corp.; Kennesaw (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid vacation

Parental leave

Short-term disability

Long-term disability

Stock program

Bonus opportunity

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, delivering the warm, welcoming experience that defines our coffeehouse and community.

You will coach team members, ensure high-quality beverages and food, handle cash and safety, and collaborate with the store leadership to meet standards and drive growth.

This role offers growth through mentorship, flexible hours, and access to industry-leading benefits designed to support partners and families.

Qualifications

• Six months of experience in a position requiring constant interaction with customers
• At least six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers

Skills

Team leadership

Customer service

Communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, delivering the warm, welcoming experience that defines our coffeehouse and community.

You will coach team members, ensure high-quality beverages and food, handle cash and safety, and collaborate with the store leadership to meet standards and drive growth.

This role offers growth through mentorship, flexible hours, and access to industry-leading benefits designed to support partners and families.