Shift Lead: Craft Coffee, Lead with Heart

Starbucks Corp.; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will coach team members, supervise beverage and food preparation, and uphold store standards and safety during shifts.

The role emphasizes scheduling flexibility, strong communication, and the ability to foster teamwork while delivering high-quality customer experiences across all store operations.

Qualifications

• Regular attendance and punctuality without accommodations
• Availability for flexible hours including early mornings, evenings, weekends, nights, and holidays
• Meet store policies and standards for quality beverages/food, cash handling, and safety
• Minimum 6 months in a role with customer interaction
• Prepare beverages/food to standard recipes or customized for customers
• At least 6 months experience delegating tasks to two or more employees

Responsibilities

• Lead with craft and heart to create a welcoming space
• Direct and coach team during shifts
• Oversee beverage and food preparation to standard recipes
• Support store operations and uphold safety and security standards

Skills

Team leadership

Customer service

Training & coaching

Communication

Flexibility

Attendance & punctuality

Food & beverage preparation

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will coach team members, supervise beverage and food preparation, and uphold store standards and safety during shifts.

The role emphasizes scheduling flexibility, strong communication, and the ability to foster teamwork while delivering high-quality customer experiences across all store operations.