Shift Lead: Craft Coffee, Lead with Heart, Grow Together

Starbucks; Makawao (HI); On-site; USD 2,480,000 - 3,306,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition coverage

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach staff, delegate tasks, and maintain quality beverages and food while upholding store standards.

This role requires 6 months of customer-facing experience, leadership ability, and flexible availability to cover mornings, evenings, weekends, nights, and holidays.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to two or more employees.
• Availability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality.
• Prepare and coach preparation of beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct the work of others and coordinate tasks among team members.
• Ensure quality beverages and food, store safety, and adherence to policies.

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach staff, delegate tasks, and maintain quality beverages and food while upholding store standards.

This role requires 6 months of customer-facing experience, leadership ability, and flexible availability to cover mornings, evenings, weekends, nights, and holidays.