Shift Lead: Craft Coffee & Community Experience

Starbucks Corp.; Oklahoma City (OK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a bustling store, ensuring a warm, welcoming atmosphere for customers and colleagues alike. You will coach team members, maintain store standards, and support a smooth operation across shifts.

The role emphasizes attendance, flexibility, teamwork, and clear communication to drive store performance and customer satisfaction. Starbucks offers extensive benefits and opportunities for growth.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Meet store operating policies and standards, including quality beverages and food products, cash handling and store safety and security

Responsibilities

• Lead shifts with craft and heart to ensure welcoming service
• Coach and delegate tasks to team members to maintain store standards
• Ensure quality beverages and food prepared to standard recipes or customer specifications
• Maintain regular attendance, punctuality and flexible scheduling to cover shifts

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a bustling store, ensuring a warm, welcoming atmosphere for customers and colleagues alike. You will coach team members, maintain store standards, and support a smooth operation across shifts.

The role emphasizes attendance, flexibility, teamwork, and clear communication to drive store performance and customer satisfaction. Starbucks offers extensive benefits and opportunities for growth.