Shift Lead - Craft Coffee & Lead the Team

Starbucks Corp.; Phoenix (AZ); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage through Starbucks

401(k) with employer match

Job summary

Starbucks Coffee Company in Phoenix, AZ is seeking a shift supervisor to lead daily operations, coach partners, and ensure exceptional guest experiences. The role requires guiding the team in beverage and food preparation, maintaining store standards, and delivering outstanding service across shifts.

Candidate should have at least six months of customer-facing experience, ability to delegate tasks, and strong teamwork and communication skills.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to others or coordinating two or more employees.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Direct the work of others and coach team members to meet quality standards.
• Prepare and customize beverages and food to standard recipes or customer requests.
• Ensure store safety, cash handling, and adherence to operating policies.

Skills

Customer service

Leadership

Communication

Job description

Starbucks Coffee Company in Phoenix, AZ is seeking a shift supervisor to lead daily operations, coach partners, and ensure exceptional guest experiences. The role requires guiding the team in beverage and food preparation, maintaining store standards, and delivering outstanding service across shifts.

Candidate should have at least six months of customer-facing experience, ability to delegate tasks, and strong teamwork and communication skills.