Shift Lead: Craft Coffee & Guest Experience

Starbucks Corp.; Town of Portage (NY); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Tuition assistance

401(k) with company match

Paid vacation

Paid parental leave

Stock program

Disability coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach a small team, and ensure quality beverages and food. You will manage cash handling, safety, and store standards while delivering a welcoming experience to customers and the community.

The role emphasizes teamwork, quick learning, and the ability to work flexible hours including mornings, evenings, weekends, or holidays. Comprehensive benefits and growth opportunities are provided.

Qualifications

• Six months in a role with regular customer interaction.
• Experience delegating tasks to a small team of employees.
• Ability to coach others and maintain standards.

Responsibilities

• Lead daily shift operations and ensure quality beverages and food.
• Coach and direct team to meet service standards and safety.
• Oversee cash handling and store security.
• Coordinate tasks among two or more team members.

Skills

Customer service

Team leadership

Cash handling

Food prep

Recipe adherence

Scheduling

Interpersonal skills

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach a small team, and ensure quality beverages and food. You will manage cash handling, safety, and store standards while delivering a welcoming experience to customers and the community.

The role emphasizes teamwork, quick learning, and the ability to work flexible hours including mornings, evenings, weekends, or holidays. Comprehensive benefits and growth opportunities are provided.