Shift Lead: Craft Coffee, Team Coaching & Guest Experience

Starbucks Corp.; Webster Groves (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Corp seeks a shift supervisor to lead cafe operations and deliver consistent, high‑quality beverages and food in a welcoming community space. You will coach teammates, ensure policy compliance, and coordinate tasks to meet customer needs with speed and accuracy.

The role requires flexible availability, including mornings, evenings, weekends, and holidays, and a focus on safety, accuracy, and customer satisfaction.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks and coordinating two or more employees.
• Ability to direct work, learn quickly, and communicate effectively.

Responsibilities

• Lead and coach team to prepare beverages and food to standard recipes.
• Ensure store policies, quality, safety, and cash handling are followed.
• Direct daily tasks of team and maintain a welcoming, customer‑focused environment.

Skills

Customer service

Leadership

Cash handling

Team supervision

Education

High school diploma or equivalent

Job description

Starbucks Corp seeks a shift supervisor to lead cafe operations and deliver consistent, high‑quality beverages and food in a welcoming community space. You will coach teammates, ensure policy compliance, and coordinate tasks to meet customer needs with speed and accuracy.

The role requires flexible availability, including mornings, evenings, weekends, and holidays, and a focus on safety, accuracy, and customer satisfaction.