Shift Lead — Craft Coffee & Community Impact

Starbucks Corp.; Yorktown (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) matching

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and consistently high‑quality beverages and food. You will guide a team during shifts, model exceptional service, and help partners problem-solve in the moment.

This role emphasizes dependable attendance, flexibility for early mornings, evenings, weekends or holidays, and the ability to train and delegate tasks.

Qualifications

• Six months of experience interacting with customers
• Ability to prepare and coach beverage/food preparation to standard recipes
• Ability to delegate tasks to two or more employees
• Availability for flexible hours including mornings, evenings, weekends, nights and/or holidays
• Ability to maintain store safety and cash handling per policy
• Follows store operating policies and standards

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space
• Coach and delegate tasks to team members to ensure smooth service
• Model customer service excellence and keep quality beverages/food
• Maintain attendance and adhere to store policies and safety standards

Skills

Directing work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and consistently high‑quality beverages and food. You will guide a team during shifts, model exceptional service, and help partners problem-solve in the moment.

This role emphasizes dependable attendance, flexibility for early mornings, evenings, weekends or holidays, and the ability to train and delegate tasks.