Shift Lead — Craft Coffee, Lead & Connect

Starbucks Corp.; Burbank (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation and guide teammates to deliver quality service while upholding store standards.

The role emphasizes strong communication, teamwork, and flexibility to work early mornings, evenings, weekends, and holidays. Starbucks offers comprehensive benefits and growth opportunities for partners.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to teammates (at least 2 people).
• Ability to learn quickly and adapt in a retail environment.
• Strong interpersonal and team collaboration skills.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Ensure attendance and punctuality, and uphold store policies.
• Prepare and coach beverage and food preparation to standard recipes.
• Delegate tasks to teammates and coordinate work for shifts.

Skills

Customer service

Leadership

Teamwork

Communication

Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation and guide teammates to deliver quality service while upholding store standards.

The role emphasizes strong communication, teamwork, and flexibility to work early mornings, evenings, weekends, and holidays. Starbucks offers comprehensive benefits and growth opportunities for partners.