Shift Lead — Craft Coffee, Lead & Connect

Starbucks Corp.

Burbank (CA)

On-site

USD 20,664,000 - 27,552,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation and guide teammates to deliver quality service while upholding store standards.

The role emphasizes strong communication, teamwork, and flexibility to work early mornings, evenings, weekends, and holidays. Starbucks offers comprehensive benefits and growth opportunities for partners.

Qualifications

  • Six months of customer-facing experience.
  • Experience delegating tasks to teammates (at least 2 people).
  • Ability to learn quickly and adapt in a retail environment.
  • Strong interpersonal and team collaboration skills.

Responsibilities

  • Lead with craft and heart to create a welcoming Starbucks experience.
  • Ensure attendance and punctuality, and uphold store policies.
  • Prepare and coach beverage and food preparation to standard recipes.
  • Delegate tasks to teammates and coordinate work for shifts.

Skills

Customer service
Leadership
Teamwork
Communication
Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation and guide teammates to deliver quality service while upholding store standards.

The role emphasizes strong communication, teamwork, and flexibility to work early mornings, evenings, weekends, and holidays. Starbucks offers comprehensive benefits and growth opportunities for partners.

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