Shift Lead: Craft Coffee & Community

Starbucks Corp.; Carthage (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming store environment. You will guide the team, ensure quality beverages and food, and uphold store standards while delivering outstanding customer experiences.

We offer extensive benefits and development opportunities, with a focus on growth within the company. This position supports a vibrant community space and partners with a diverse team to create meaningful moments for customers.

Qualifications

• Six (6) months of experience interacting with customers.
• Six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to prepare and coach the preparation of food and beverages to standard recipes or customize as needed.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Direct the work of others and supervise team members.
• Provide quality beverages and food to customers and maintain store standards.
• Coach and delegate tasks to ensure smooth operation.
• Maintain store safety, security, and policy compliance.
• Foster a welcoming environment and strong customer relationships.

Skills

Customer service

Leadership

Team coordination

Flexible hours

Punctuality

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming store environment. You will guide the team, ensure quality beverages and food, and uphold store standards while delivering outstanding customer experiences.

We offer extensive benefits and development opportunities, with a focus on growth within the company. This position supports a vibrant community space and partners with a diverse team to create meaningful moments for customers.