Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Florida; On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition coverage (Starbucks College)

401(k) with company match

Stock program

Bonus opportunities

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee store operations, ensure quality beverages and food, and coach teammates to deliver outstanding service.

This role emphasizes teamwork, strong communication, and the ability to manage a busy environment while upholding Starbucks standards and safety policies. Join a company committed to growth and family-like culture.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and delegate tasks.
• Excellent verbal communication and teamwork skills.
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Lead daily shift operations ensuring quality beverages and food.
• Coach and delegate tasks to team members.
• Uphold store safety, cash handling and policies.
• Provide exceptional customer service and resolve issues.

Skills

Direct others

Learn quickly

Oral communication

Retail environment

Teamwork

Relationship building

Interpersonal skills

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee store operations, ensure quality beverages and food, and coach teammates to deliver outstanding service.

This role emphasizes teamwork, strong communication, and the ability to manage a busy environment while upholding Starbucks standards and safety policies. Join a company committed to growth and family-like culture.