Shift Lead - Craft Coffee & Community Impact

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure high-quality beverages, and create a welcoming, customer-focused store environment.

You will coach a small team, manage duties, uphold safety and cleanliness, and support partners with training and direction during your shift. This role offers competitive benefits and growth opportunities within Starbucks' widely respected partner program.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards for quality beverages and food, cash handling, safety and security.
• Six months in a role with customer interaction.
• Prepare and coach beverage/food prep per recipes or customer customizations.
• Lead and delegate tasks to two or more employees.

Responsibilities

• Direct the work of others during the shift.
• Learn quickly and adapt to store needs.
• Communicate effectively with customers and teammates.
• Maintain knowledge of the retail environment and store policies.

Skills

Customer service

Food & beverage prep

Team leadership

Cash handling

Attention to detail

Communication

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure high-quality beverages, and create a welcoming, customer-focused store environment.

You will coach a small team, manage duties, uphold safety and cleanliness, and support partners with training and direction during your shift. This role offers competitive benefits and growth opportunities within Starbucks' widely respected partner program.