Shift Lead — Craft Coffee & Community Impact

Starbucks Corp.; Rapid City (SD); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition assistance

Paid vacation and holidays

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store, ensure quality beverages and food, and foster a welcoming atmosphere for customers and the community.

The role requires experience in customer service, ability to lead a small team, and strong communication skills to maintain standards and safety. Benefits and growth opportunities are highlighted for eligible partners.

Qualifications

• Six (6) months of experience in a role requiring constant interaction with customers.
• Six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customer modifications.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming store environment.
• Direct and coach team members to meet quality beverage/food standards and safety policies.
• Communicate effectively with customers and teammates to resolve issues and ensure satisfaction.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Conflict resolution

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store, ensure quality beverages and food, and foster a welcoming atmosphere for customers and the community.

The role requires experience in customer service, ability to lead a small team, and strong communication skills to maintain standards and safety. Benefits and growth opportunities are highlighted for eligible partners.