Shift Lead: Craft Coffee & Community Experience

Starbucks Corp.; Miami (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (Starbucks College).

Paid vacation and sick leave

Paid holidays

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead a high‑performing team and deliver exceptional customer service in a fast‑paced coffeehouse environment.

You will coach partners, manage shift operations, and ensure quality beverages, safe food handling, and accurate cash controls while upholding store policies and a welcoming atmosphere for customers. This role emphasizes teamwork, reliability, and a commitment to the Starbucks experience.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to coach and delegate tasks to other employees.
• Strong interpersonal and communication skills in a retail environment.

Responsibilities

• Lead shift operations and ensure quality beverages and food products.
• Coach and delegate tasks to team members to meet service standards.
• Maintain store safety, cash handling, and policy compliance during shifts.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead a high‑performing team and deliver exceptional customer service in a fast‑paced coffeehouse environment.

You will coach partners, manage shift operations, and ensure quality beverages, safe food handling, and accurate cash controls while upholding store policies and a welcoming atmosphere for customers. This role emphasizes teamwork, reliability, and a commitment to the Starbucks experience.