Shift Lead: Craft Coffee & Team Growth

Starbucks Corp.; Emerson (NJ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) retirement plan

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming community space. You will guide team members, ensure quality beverages and food, and uphold safety and store policies in a fast-paced environment.

The role emphasizes coaching others, delivering exceptional customer service, and maintaining efficiency during shifts, including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and coordinating two or more employees.
• Ability to prepare beverages and food to standard recipes or customized for customers.
• Cash handling and store safety and security awareness.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming environment.
• Coach and direct the preparation of beverages and food to standard recipes or customer changes.
• Direct the work of others and coordinate tasks across team members.
• Uphold store policies, quality standards, and customer service excellence.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming community space. You will guide team members, ensure quality beverages and food, and uphold safety and store policies in a fast-paced environment.

The role emphasizes coaching others, delivering exceptional customer service, and maintaining efficiency during shifts, including early mornings, evenings, weekends, and holidays.