Shift Leader: Craft Coffee & Community Experience

Starbucks Corp.; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage (ASU)

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team and uphold the brand’s welcoming experience for customers in your neighborhood. You’ll direct daily operations, ensure quality beverages and food, manage cash handling, and support safety and store standards.

You will mentor partners, delegate tasks, and train teammates while maintaining consistent attendance and reliability. The role emphasizes craft, heart, and community connection within a fast-paced retail environment.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flex hours including mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food products, cash handling and store safety.
• Prepare and coach food/beverage prep per standard recipes or customer requests.
• Delegate tasks to other employees and coordinate team activities.
• Direct the work of others and learn quickly.

Responsibilities

• Lead daily operations to deliver Starbucks’ welcoming experience.
• Mentor partners and ensure quality beverages/food and safety standards.
• Manage cash handling and store safety in collaboration with the team.

Skills

Leadership

Customer service

Communication

Retail environment

Teamwork

Relationship building

Attitude and reliability

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team and uphold the brand’s welcoming experience for customers in your neighborhood. You’ll direct daily operations, ensure quality beverages and food, manage cash handling, and support safety and store standards.

You will mentor partners, delegate tasks, and train teammates while maintaining consistent attendance and reliability. The role emphasizes craft, heart, and community connection within a fast-paced retail environment.