Shift Lead - Craft Coffee & Customer Experience

Starbucks Corp.; Plano (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a fast-paced store team. You will ensure guests enjoy quality beverages and food, coach partners, and manage daily operations with a focus on service and safety.

You will direct tasks, maintain store standards, and uphold policies while working flexible hours including mornings, evenings, weekends, and holidays. Join a supportive team with comprehensive benefits and growth opportunities.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to other employees.
• Strong communication and interpersonal abilities.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customize as requested.
• Coach and delegate tasks to team members during shifts.
• Ensure cash handling, safety, and security policies are followed.

Skills

Customer service

Cash handling

Team leadership

Communication

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a fast-paced store team. You will ensure guests enjoy quality beverages and food, coach partners, and manage daily operations with a focus on service and safety.

You will direct tasks, maintain store standards, and uphold policies while working flexible hours including mornings, evenings, weekends, and holidays. Join a supportive team with comprehensive benefits and growth opportunities.