Shift Leader: Craft Coffee & Community

Starbucks Corp.; Atlanta (GA); On-site; USD 1,929,000 - 2,617,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Bean Stock

Quarterly bonus

Paid vacation

Parental leave

DACA reimbursement?

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a fast-paced coffeehouse team and uphold our welcoming culture. You will coach partners, ensure quality beverages and food, and maintain store safety and standards.

As a key partner, you’ll drive excellent customer experience, manage operations, and support a collaborative team, with opportunities for growth and access to Starbucks benefits and programs.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to others and coordinating multiple employees.
• Strong communication and interpersonal skills in a retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Prepare and coach the preparation of food and beverages to standard recipes or customer customizations.
• Oversee daily store operations, including safety, cash handling, and policy adherence.
• Support and develop partners to grow within the company.

Skills

Customer service

Cash handling

Team leadership

Communication

Retail knowledge

Attendance/punctuality

Problem solving

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead a fast-paced coffeehouse team and uphold our welcoming culture. You will coach partners, ensure quality beverages and food, and maintain store safety and standards.

As a key partner, you’ll drive excellent customer experience, manage operations, and support a collaborative team, with opportunities for growth and access to Starbucks benefits and programs.