Shift Lead — Craft Coffee & Community Connection

Starbucks Corp.; Glen Ridge (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life Insurance & Disability

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach a team, uphold quality beverages and food to standard recipes, and manage daily operations with a focus on customer satisfaction.

The role emphasizes team leadership, efficient service, and adherence to store policies. This position includes comprehensive benefits and opportunities for growth within the company.

Qualifications

• Regular attendance and punctuality, with or without accommodation
• Flexible hours including early mornings, evenings, weekends, holidays
• Cash handling and store safety & security
• 6 months customer-facing experience
• 6 months of coordinating tasks among 2+ staff

Responsibilities

• Lead and coach the team to deliver fast, friendly service
• Prepare beverages and food to standard recipes, with customer substitutions as needed
• Delegate tasks and coordinate the work of two or more employees
• Support store operations and safety procedures

Skills

Direct the work

Interpersonal skills

Effective communication

Team player

Customer service

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach a team, uphold quality beverages and food to standard recipes, and manage daily operations with a focus on customer satisfaction.

The role emphasizes team leadership, efficient service, and adherence to store policies. This position includes comprehensive benefits and opportunities for growth within the company.