Shift Lead — Craft Coffee & Customer Experience

Starbucks Corp.; Dayton (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, coach staff, and coordinate tasks to meet store standards.

The role emphasizes attendance, flexible hours, and the ability to work with a team while delivering outstanding customer service. Starbucks offers extensive benefits and growth opportunities across locations.

Qualifications

• Six months of experience dealing with customers
• At least six months of experience delegating tasks to other employees
• Ability to direct the work of others
• Effective oral communication and teamwork skills

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse environment
• Ensure quality beverages and food products and maintain store safety and security
• Coach and delegate tasks to two or more employees and coordinate team work

Skills

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, coach staff, and coordinate tasks to meet store standards.

The role emphasizes attendance, flexible hours, and the ability to work with a team while delivering outstanding customer service. Starbucks offers extensive benefits and growth opportunities across locations.