Shift Lead: Craft Coffee & Community Champion

Starbucks Corp.; Skokie (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Starbucks College Achievement Plan

Job summary

Starbucks Corp. in Skokie, IL is seeking a shift supervisor to guide the team in preparing beverages and food to standard recipes while delivering friendly, efficient service.

You will lead by example, coach partners, and uphold store safety and cash handling procedures. The ideal candidate has six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to two or more employees and coordinating their work.
• Ability to direct the work of others and coach team members in a fast-paced retail setting.

Responsibilities

• Lead daily store operations and ensure quality beverages and foods.
• Coach staff to prepare drinks/food to standard recipes or customer modifications.
• Maintain store policies, safety, cash handling, and security with strong attention to detail.
• Create a welcoming environment and foster connection with customers and your community.

Skills

Customer service

Cash handling

Team leadership

Communication

Retail environment knowledge

Tools

POS systems

Job description

Starbucks Corp. in Skokie, IL is seeking a shift supervisor to guide the team in preparing beverages and food to standard recipes while delivering friendly, efficient service.

You will lead by example, coach partners, and uphold store safety and cash handling procedures. The ideal candidate has six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.