Lead Coffeehouse Shift Supervisor - Craft & Community

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program

Bonus eligibility

Paid vacation

Disability insurance

Job summary

Starbucks Corp. in Chicago is seeking a shift supervisor to lead the team, maintain quality beverages and food, and ensure a welcoming store environment for our community.

You will coach partners, manage cash handling, and uphold store safety while delivering outstanding guest experiences. This role requires teamwork, quick learning, and flexibility across early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach the preparation of beverages and food to standard recipes.
• Strong communication and teamwork abilities.
• Knowledge of cash handling and store safety procedures.

Responsibilities

• Lead store operations as shift supervisor.
• Direct and coach team to deliver quality beverages and food.
• Ensure safety, policy adherence and guest satisfaction.
• Interact with customers to fulfill requests and resolve issues.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Retail knowledge

Tools

Cash handling

Food/beverage prep

Store safety

Job description

Starbucks Corp. in Chicago is seeking a shift supervisor to lead the team, maintain quality beverages and food, and ensure a welcoming store environment for our community.

You will coach partners, manage cash handling, and uphold store safety while delivering outstanding guest experiences. This role requires teamwork, quick learning, and flexibility across early mornings, evenings, weekends, and holidays.