Shift Supervisor - Lead Coffee Craft & Guest Experience

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition support

Paid vacation

Job summary

Starbucks Corp. in Chicago is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will supervise beverage/food prep, coach partners, and uphold store standards while directing daily operations.

Ideal candidates have 6+ months in customer service, experience delegating tasks, and a flexible schedule to cover early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience handling requests.
• Six months of delegating tasks to two or more employees.
• Ability to direct the work of others.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Knowledge of store safety and security policies.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Oversee beverage and food preparation to standard recipes.
• Coach teammates to deliver excellent customer service.
• Coordinate tasks for two or more employees.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Chicago is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will supervise beverage/food prep, coach partners, and uphold store standards while directing daily operations.

Ideal candidates have 6+ months in customer service, experience delegating tasks, and a flexible schedule to cover early mornings, evenings, weekends, and holidays.