Shift Lead - Craft Coffee & Community

Starbucks Corp.; Columbia (SC); On-site; USD 1,805,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition assistance (Starbucks College)

Paid time off

Employee discounts

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for our community. You will coach teammates, coach beverage and food preparation to standard recipes, and uphold store policies, cash handling, and safety.

This role requires punctuality, flexibility for early mornings, evenings, weekends, and holidays, and strong customer interaction skills.

Qualifications

• Direct the work of others to ensure smooth service.
• Clear verbal communication with customers and team.
• Strong interpersonal skills to foster a welcoming environment.
• Ability to work collaboratively with store staff.
• Experience interacting with customers to fulfill requests.

Responsibilities

• Lead daily shift operations with craft and heart to create a welcoming Starbucks experience.
• Delegate tasks to team members and coordinate activities for two or more employees.
• Prepare and coach beverage and food prep to standard recipes or customer modifications.
• Maintain store policies, quality beverage standards, cash handling and safety.

Skills

Direct work leadership

Oral communication

Interpersonal skills

Team collaboration

Customer interaction

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for our community. You will coach teammates, coach beverage and food preparation to standard recipes, and uphold store policies, cash handling, and safety.

This role requires punctuality, flexibility for early mornings, evenings, weekends, and holidays, and strong customer interaction skills.