Shift Lead - Craft Coffee & Community

Starbucks Corp.; Carrollton (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage program

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and food, manage cash handling, and uphold safety standards while delivering outstanding customer experiences.

You will foster teamwork, build relationships, and adapt to a fast-paced retail environment, driving service excellence across all store operations.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food, cash handling, store safety and security.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customize as requested.
• Six months of delegating tasks to others or coordinating two or more staff.

Responsibilities

• Direct the work of team members and ensure smooth shift execution.
• Coach and develop partners to deliver consistent customer experiences.
• Maintain knowledge of store policies, safety and security procedures.
• Handle cash responsibly and ensure accuracy in transactions.
• Uphold quality and consistency in beverages and food preparations.

Skills

Direct the work

Learn quickly

Communication skills

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and food, manage cash handling, and uphold safety standards while delivering outstanding customer experiences.

You will foster teamwork, build relationships, and adapt to a fast-paced retail environment, driving service excellence across all store operations.