Shift Lead - Craft Coffee & Community Impact

Starbucks Corp.; Houston (TX); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team, prepare beverages and food to standards, manage cash handling, and uphold safety and policies. Flexible hours and ongoing growth opportunities are provided.

The role emphasizes leadership, teamwork, and delivering a consistently positive customer experience in a fast-paced retail environment.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to shift needs.
• Clear oral communication with customers and teammates.
• Knowledge of retail environment and customer service.
• Strong interpersonal skills and teamwork.
• Ability to build relationships with customers and staff.

Responsibilities

• Provide quality beverages and food per standard recipes.
• Cash handling and store safety responsibilities.
• Lead and coach team during shifts.
• Maintain regular attendance and punctuality.
• Flexibility with early mornings, evenings, weekends, and holidays.
• Coordinate tasks among two or more employees.

Skills

Direct the work

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team, prepare beverages and food to standards, manage cash handling, and uphold safety and policies. Flexible hours and ongoing growth opportunities are provided.

The role emphasizes leadership, teamwork, and delivering a consistently positive customer experience in a fast-paced retail environment.