Store Operations Lead — Coffee & Guest Experience

Ziggi’s Coffee, LLC; Denver (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager to be a proactive, guest-focused leader who supports the General Manager and drives the店 customer and teammate experience. You will help uphold operational excellence, staff development, and a positive, growth-oriented store culture, balancing accountability with teamwork and a passion for coffee and people.

You will lead by example, handle shifts, train new teammates, and ensure daily operations run smoothly while maintaining high drink

Qualifications

• 3–6 months of leadership experience in a fast-paced setting.
• Strong grasp of daily store operations and service fundamentals.
• Completion of required training modules and understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive work environment prioritizing guest experience.
• Communicate clearly with the General Manager, store owners, and team members.
• Execute administrative duties including inventory, deposits, and invoices.
• Uphold health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and act as a reliable on-shift decision-maker.

Skills

Leadership

Communication

Customer Service

Reliability

Feedback

Brand Values

Job description

Ziggi’s Coffee, LLC is seeking an Assistant Manager to be a proactive, guest-focused leader who supports the General Manager and drives the店 customer and teammate experience. You will help uphold operational excellence, staff development, and a positive, growth-oriented store culture, balancing accountability with teamwork and a passion for coffee and people.

You will lead by example, handle shifts, train new teammates, and ensure daily operations run smoothly while maintaining high drink