Shift Lead - Coffee Crew Leader (Flexible Hours)

Motley 7 Brew Llc; Parma (OH); On-site; USD 15,000 - 17,000; Full time

Job summary

Motley 7 Brew Llc in Parma, OH is hiring a Shift Lead to help run daily operations and lead the on-shift crew. You will ensure drink quality, assist customers, and support the stand management team to maintain our service standards.

The role requires flexible scheduling, hands-on leadership, and a friendly, energetic approach to teamwork and customer interactions. Previous leadership experience is preferred.

Qualifications

• Leadership experience preferred.
• Strong customer service mindset and communication skills.
• Ability to work flexible hours, including mornings, evenings, and weekends.

Responsibilities

• Greet customers and confirm drink orders, input orders into POS accurately.
• Know recipes and stand processes; ensure consistency and quality.
• Lead shift operations, manage team, energy, and speed during service.
• Train and mentor team members as needed.

Skills

Leadership

Customer service

POS & cash handling

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Motley 7 Brew Llc in Parma, OH is hiring a Shift Lead to help run daily operations and lead the on-shift crew. You will ensure drink quality, assist customers, and support the stand management team to maintain our service standards.

The role requires flexible scheduling, hands-on leadership, and a friendly, energetic approach to teamwork and customer interactions. Previous leadership experience is preferred.