Shift Lead - Coffee Crew Leader & Customer Champion

Motley 7 Brew Llc; Powell (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Motley 7 Brew Llc in Powell, OH is seeking a Shift Lead to oversee daily operations of the brew crew. You will ensure drink quality, guest interaction, and efficient service during your shift.

You will train and guide team members, handle on-shift decisions, and coordinate with stand management on staffing, equipment, and inventory while maintaining our values and culture. The role requires flexibility, weekend availability, and the ability to lift up to 50 pounds; prior leadership experience is

Qualifications

• Ability to work flexible schedule including early mornings and late nights.
• Regular weekend and holiday availability.
• Previous management or leadership experience preferred.
• Ability to lift up to 50 pounds and stand for long periods.
• Safe handling of hot water, coffee, and dairy products.

Responsibilities

• Converse with customers to confirm drink orders and input into POS.
• Know recipes and secret menu items.
• Manage shift operations and lead on-shift crew.
• Provide guidance, correction, and encouragement to the team.
• Train and develop team members.
• Ensure drink quality, speed, and customer satisfaction.
• Communicate with stand management about personnel, equipment, inventory.
• Move with urgency to serve customers.

Skills

Customer service

Leadership

Flexible schedule

Weekend availability

Food & beverage handling

Safety & sanitation

Physical stamina

Job description

Motley 7 Brew Llc in Powell, OH is seeking a Shift Lead to oversee daily operations of the brew crew. You will ensure drink quality, guest interaction, and efficient service during your shift.

You will train and guide team members, handle on-shift decisions, and coordinate with stand management on staffing, equipment, and inventory while maintaining our values and culture. The role requires flexibility, weekend availability, and the ability to lift up to 50 pounds; prior leadership experience is