Shift Lead - Coffee Bar Team Leader

Motley 7 Brew Llc; Parma Heights (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Motley 7 Brew Llc in Parma Heights, OH is seeking a Shift Lead to oversee shift operations, ensure drink quality, and lead the on-shift crew. You will provide guidance and support to ensure our values, product, and service are upheld during the shift.

The role requires strong customer service, leadership, and the ability to train and develop team members while maintaining sanitation and safety standards on a fast-paced environment.

Qualifications

• Flexible schedule including early mornings and late nights.
• Regular weekend and holiday availability.
• Previous management or leadership experience preferred.
• Able to lift up to 50 pounds and stand for long periods.
• Experience with hot water, dairy handling and coffee operations.

Responsibilities

• Greet customers, confirm drinks, and input orders into POS.
• Maintain drink quality, service speed, and customer experience.
• Train and develop team members.
• Manage shift operations and energy of the team.
• Communicate with stand management about staff, equipment, and inventory.
• Ensure safety and sanitation standards are followed.

Skills

Leadership experience

Flexible schedule

Customer service

Training and development

Team coordination

Stand processes

POS system

Safety compliance

Tools

POS system

Job description

Motley 7 Brew Llc in Parma Heights, OH is seeking a Shift Lead to oversee shift operations, ensure drink quality, and lead the on-shift crew. You will provide guidance and support to ensure our values, product, and service are upheld during the shift.

The role requires strong customer service, leadership, and the ability to train and develop team members while maintaining sanitation and safety standards on a fast-paced environment.