Shift Lead, Coffee Bar & Guest Experience

Zenapply; Sandy (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Zenapply is seeking a Shift Lead for on-site operations in Sandy, Utah. The role focuses on guiding staff, maintaining quality, and ensuring smooth daily store flow in the absence of the General Manager.

You will train peers, oversee drink and food prep to meet company standards, manage daily tasks, and uphold a high standard of guest service. Strong teamwork and communication are essential to success.

Qualifications

• Must have prior customer service experience.
• Leadership experience preferred but not required.
• Must have or obtain a Food Handler permit as required by local health regs.

Responsibilities

• Lead staff to ensure opening/closing shifts and smooth daily operations.
• Deliver exceptional guest service and greet customers professionally.
• Prepare drinks and food items according to recipes and standards.
• Oversee daily tasks, checklists, cleaning, and restocking with the team.
• Communicate effectively and assign tasks with management.

Skills

Leadership

Customer service

Communication

Multitasking

Attention to detail

Tools

POS system

Job description

Zenapply is seeking a Shift Lead for on-site operations in Sandy, Utah. The role focuses on guiding staff, maintaining quality, and ensuring smooth daily store flow in the absence of the General Manager.

You will train peers, oversee drink and food prep to meet company standards, manage daily tasks, and uphold a high standard of guest service. Strong teamwork and communication are essential to success.