Shift Lead: Coaching Crew & Guest Experience
Dunkin' | Patel
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Job summary
Dunkin Donuts franchisee in Maryland is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and deliver a great guest experience on every shift. You will lead by example, communicate goals clearly, and ensure teammates stay focused during busy periods.
This role emphasizes assigning tasks, recognizing achievements, providing timely feedback, and maintaining safety, cleanliness, and accuracy of orders to keep guests satisfied and the operation running smoothly.
Responsibilities
- Coach Crew Members throughout shift to execute Brand standards and deliver a great and friendly guest experience.
- Set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback.
Skills
Job description
Dunkin Donuts franchisee in Maryland is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and deliver a great guest experience on every shift. You will lead by example, communicate goals clearly, and ensure teammates stay focused during busy periods.
This role emphasizes assigning tasks, recognizing achievements, providing timely feedback, and maintaining safety, cleanliness, and accuracy of orders to keep guests satisfied and the operation running smoothly.
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