Shift Lead & Coach — Fast-Paced Guest Experience Leader

carrols; Senatobia (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly Bonus

Flexible schedules

Leadership skills training

Growth opportunities to higher roles

Paid time off

Medical, dental, vision & 401(k)

Recognition programs

Job summary

Carrols operates Burger King restaurants and is seeking an hourly Shift Coordinator in Mississippi to lead Team Members on assigned shifts, ensuring quality, speed, cleanliness, and safety while upholding BK standards.

You’ll coach in the moment, communicate clearly, and own shift execution under the supervision of the RGM and AM. This entry-level leadership role offers growth opportunities and competitive benefits.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED preferred.
• Experience in restaurants, retail, or another fast-paced environment.
• Strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.
• Commitment to great guest experiences and BK standards.

Responsibilities

• Create great guest experiences by guiding the team to deliver fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in where needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

Age requirement

Education mention

Experience in F&B

Communication skills

Problem solving

Guest experience

Education

Diploma/GED

Job description

Carrols operates Burger King restaurants and is seeking an hourly Shift Coordinator in Mississippi to lead Team Members on assigned shifts, ensuring quality, speed, cleanliness, and safety while upholding BK standards.

You’ll coach in the moment, communicate clearly, and own shift execution under the supervision of the RGM and AM. This entry-level leadership role offers growth opportunities and competitive benefits.