Shift Lead — Guest Experience & Team Coach

carrols; La Follette (TN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership training

Growth opportunities

Paid time off

Benefits package

Job summary

Carrols is seeking an Hourly Shift Coordinator for Burger King® in Tennessee. You’ll lead Team Members on assigned shifts, ensure food quality, service speed, cleanliness, and safety while upholding BK® standards.

You’ll coach in the moment, resolve issues quickly, and keep the team motivated and accountable. This entry‑level leadership role offers growth and hands‑on leadership training.

Qualifications

• At least 18 years of age.
• High School Diploma or GED preferred.
• Experience in restaurants, retail, or another fast-paced environment.
• A people-first attitude with strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.
• Commitment to great guest experiences, BK standards, and learning new responsibilities.

Responsibilities

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

People-first attitude

Strong communication skills

Motivate others

Problem solving

Leadership

Education

High School Diploma or GED

Job description

Carrols is seeking an Hourly Shift Coordinator for Burger King® in Tennessee. You’ll lead Team Members on assigned shifts, ensure food quality, service speed, cleanliness, and safety while upholding BK® standards.

You’ll coach in the moment, resolve issues quickly, and keep the team motivated and accountable. This entry‑level leadership role offers growth and hands‑on leadership training.