Shift Lead & Team Coach — Fast-Paced Food Service

carrols; New Bern (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership training

Growth opportunities

Paid time off

Medical benefits

Dental benefits

Vision benefits

401(k)

Recognition programs

Job summary

Burger King® hourly Shift Coordinator at Carrols leads team members during assigned shifts to ensure food quality, speed, cleanliness, and guest satisfaction. Under the guidance of the RGM and AM, you execute shift plans, coach staff, and uphold BK® standards in a fast-paced environment.

This entry-level leadership role emphasizes decision-making, strong communication, and accountability, with growth opportunities through training and mentorship.

Qualifications

• Experience in restaurants, retail, or other fast-paced environments.
• Ability to motivate others and solve problems during busy shifts.
• Commitment to great guest experiences and BK standards.

Responsibilities

• Create great guest experiences by guiding the team to deliver fast, friendly service in a clean environment.
• Coach and motivate the crew by providing feedback and supporting development.
• Lead shift operations by executing the shift plan and directing workflow.
• Support profitability by following cash procedures, managing inventory, and receiving truck orders.

Skills

People-first attitude

Strong communication

Team leadership

Problem solving

Education

High School Diploma or GED

Job description

Burger King® hourly Shift Coordinator at Carrols leads team members during assigned shifts to ensure food quality, speed, cleanliness, and guest satisfaction. Under the guidance of the RGM and AM, you execute shift plans, coach staff, and uphold BK® standards in a fast-paced environment.

This entry-level leadership role emphasizes decision-making, strong communication, and accountability, with growth opportunities through training and mentorship.